Returns Policy

We have sourced some of the finest products from all over the world,  their quality and our service to you is very important to us. So we hope that you will feel nothing but absolute pleasure at receiving your new purchase from The Coastal Company!

However, we realise that there may be occasions when you are not entirely ecstatic, and because of this we offer a 30 day returns period. You can return your item to us within 30 days of receipt as long as it is unused and in its original packaging.

You will need to provide proof of purchase.


We will be happy to exchange your item for something  more suitable or refund your money to the card you used at checkout.


You also have 14 days, from receipt of your item, in which to cancel your order if you wish. Please contact us with 14 days to cancel your order and arrange a return.